Where does U.S. Wellness ship?
All fifty states, Puerto Rico, Bermuda and most of Canada.
What dairy products are pasteurized and what are
All six raw cheeses are grass-fed raw un-pasteurized and
superior quality. Butter is pasteurized at the lowest
allowed by Minnesota law for 30 minutes and not
pound cheese bundles are Minnesota origin and pasteurized.
assured there are efforts underway to change laws in
the butter has won the prestigious American Cheese Society
two years running.
is my meat packaged?
After 4 weeks plus of wet aging, the beef is vacuum packed in
of the art cryovac vacuum packaging. This airless
high quality and long shelf life in your freezer. Meat
at your door cryovaced in well insulated styrofoam
do I order?
Follow the instructions to order
online or simply call our toll free number (877)
383-0051 for personal
assistance. The final page of the checkout process
customer to scroll down the page a bit to find the final
confirmation button. This button is easy to miss!
Why is a handling fee added when shipping is advertised as
On May 15, 2006, after 10 days of
U.S. Wellness Meats instituted a handling fee to cover
in the packaging process up to the point of shipping the
have absorbed two price increases from the shipping
manufacturer, fuel surcharges have escalated dramatically
processing center to the Ames, Iowa cold storage that
places the order into the shipping system and more labor
employed to make the pic and pac center more punctual. Rest
we debated this issue for 6 months before deciding we had
choice. Consequently, we decided to add a flat fee (one per
total order) that
rewards the larger order versus raising the price of all
across the board. Shipping charges are 100% included in
cost of beef
which has been the case since inception of the company. We
appreciate your understanding as we attempt to make ends
is wet aging?
Aging is critical to ensure you
tender product. Wet aging is done in a vacuum package to
meat safety and eliminate the product's exposure to
that can occur during a dry aging process. The meat is
sub-primal cuts and aged for an average of 28 days before
cutting. Wet aging also enables the meat to breakdown
the aging process without losing valuable
moisture incurred during the dry aging process.
will orders be shipped?
Orders received Wednesday
10:00 A.M. CST Monday will be shipped on Monday
received before 10:00 A.M. CST on Tuesday and Wednesday
out the same day. U.S. Wellness Meats will ship orders on
Thursday at owner's risk of a
Monday delivery. National holidays will alter this
will be the primary shipper?
DHL and FedEx will be the
carriers. Our standard shipping protocol is to ship express
overnight, which allows most orders to arrive by noon or
in most U.S. cities.
Order Weight Considerations:
lamb, pork and one pound butter weight must be more than 7 Lbs.
irregardless of the $75.00 limit.
Weight limit does not apply to chicken
bundles, turkeys, 10 pound cheese and bison as each ship
from different locations in the
USA. [back to top]
Order Minimum Dollar Purchase
$75 minimum order
is required. Keep in mind listed prices are delivered prices. The only
additional charges would be
sales tax for Missouri residents and extra shipping for Canadian
will process and inspect the meat?
Quality Processing Services processes the
majority of meat for
U.S. Wellness Meats. QPS is a highly respected portion
in the Omaha, NE area. QPS facilities maintain a
strict HACCP plan
ensuring you receive the most wholesome products possible.
the facilities have resident USDA inspectors (United States
Department of Agriculture) overseeing quality assurance
ensure the highest degree of professionalism and safety
the cutting and packaging process. [back
What is a
The animal in brown
in this .pdf document demonstrates the 9 primal cuts of
animal. Within each primal category there can be
one sub-primal category.
For example, the short loin sub-primal is a
the LOIN primal as shown on the diagram.
steak is the final portion cut from the
loin which is from the LOIN primal. The other
from the LOIN primal are the tenderloin and
This varies based on the package of Grassland Beef that
For a detailed description of each package, click on the
in the order form, which will be in blue ink. [back
cooking preparations are necessary?
is best to thaw meat using the refrigerator. Using this
a one pound package will thaw in approximately 20-24
ovens are less friendly than the refrigerator; however,
select the lowest power setting to avoid cooking the
the inside thaws. Check the meat frequently to monitor
thawing. Cook ground beef until no pink remains, or until
temperature registers 160 degrees Fahrenheit.
that retain moisture work great on lean, red meat.
Braising is recommended
for roasts and low heat is ideal for steaks. Steaks
should be prepared
to a minimum of 140 degrees Fahrenheit (rare) to a
maximum of 160
degrees Fahrenheit (medium) to harvest the best
tenderness and flavor.
much freezer space will I need?
One cubic foot of freezer space
approximately 22 to 28 lbs. of beef.
is the E.coli risk with grass-finished
Grass-finished beef has a minimal
to grain-fed beef due to the difference in epigastric pH
two diets. Grain diets create a much higher level of
the stomach, which the E.coli bacteria need to survive.
Forage based animals maintain pH's near 7 which severely retards the
environment for ecoli 157. ALWAYS COOK GROUND BEEF
PINK REMAINS. Our beef is the best, but never take a
your family's health by serving undercooked meat, we
refer to the health benefits
our web site for a detailed discussion of this important
What is butter flavoring and how is it
The natural flavor is a starter distillate. Starter distillate
is a steam distillate of a culture grown on a skim milk medium which
has been fortified with .01% citric acid. The culture could be one
of the following: Streptococcus lactis, S. cremoris, S. lactis Subsp,
Diactylactis, or Lueconostoc. (These are cultures that can also be
found in kefir)
According to our butter maker, distillate give the butter an
old-fashioned tang, without having to sour the cream to achieve it.
are the cattle slaughtered?
animals are tended as humanely as possible up to point of
to minimize stress. This process is done quickly as
eliminate trauma to the animal. We request steam cleaned
before our animals go through the slaughter process to
cross contamination with grain fed animals. HAACP rules
will some vacuum burger packages show color
has recently used cryovac vacuum packaging on bulk burger
One of the nuances of sealing vacuum burger packages is
to remove oxygen from the beef itself. This can alter
on all four sides of the package. This is an appearance
and will not result in taste or flavor concerns. Simply
of ultra safe packaging. [back
does each cut of meat come from?
a look at our Beef Cut
Grass-fed beef safe from BSE/Mad Cow
have had no access to contaminated animal by-product feed
shape or form. For that matter, animal by-products of
meat scrapes have been banned since 1997. Pasture
finishing on high
quality forage and management eliminates the risk.
know each animal personally and they are in perfect
health at the
point of harvest. Our animals are segregated at harvest
separate through the entire harvest and fabrication
we know their life history. We either raise the animal
newborn calf or work with 4 other ranchers that have the
we use with our own stock. These relationships are six years and
growing. No blood products are given to young calves as has been
mentioned in media reports!
3. We make hamburger from whole muscles,
which are safe. Our processor does not own the type of machine that
scrapes every last piece of meat from the spinal area. This only
takes place in the very largest of meat processing plants that
process 1000's per day. Another reason to buy beef from
Concerning the spinal issue, new procedures have been implemented over
the last several years that removes the spinal sack from the
backbone immediately after harvest. This removes the risk before any
fabrication takes place and requires several minutes to do.
during 1986, they were discovering 100's of sick animals
at the height of the outbreak and only 144 consumers were
Most of those were impacted before the Brits understood
of the new disease. Needless to say, there are many new
protection in place in America today.
short . . . the BSE issue should be a long way down your
worries, as life's everyday flow will create far more
with the American public. [back
My cheese package "puffed up" a bit during shipment. Is that normal?
cheese packaging sometimes puffs as it ages. Cheese does not have to
be cold. It should be used at room temperature. As soon as you put
it back in the fridge it firms up.
Where can I find more information about your Nutraceutical
Right here. Click the links below to view the
Acrobat Reader required. Documents open in a new
Concentrated Mineral Complex
OR-ION Organic Calcium
How are credits issued?
Credits are issued as store credits and will be applied to
order unless otherwise requested. [back
How do I change my customer profile?
Click here to change customer profile information.
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Forget your password?
Please call 877-383-0051 if you are still having issues